1). Al- Khaleel Tours is not responsible in any way shape or form for any changes to flights made by the airlines. That includes cancellations or alterations made by the passenger or airline. Bookings are made directly with the airline, we simply assist to book with the best flight timings.  

2). Package payment for the trip is non-refundable. Full payment is expected to be made 2 weeks before the trip. Anyone with any criminal record could easily be rejected from the trip. No refunds of any of the full payment will be given if individuals are rejected at the airport by the authorities as this does not fall under our jurisdiction.

3). This trip is OPEN to all.

4). This trip is a spiritual l and adventurous trip to South Africa! We expect all attendees to follow the plan of the group and not to be involved with any form of politics or activism in the region in any shape or form whilst there.9) Prior to departure, we will form a Whatsapp group for all the general group info. This gives you the opportunity to ask further questions.

5). All rooms are shared according to the booking unless requested otherwise. If you are coming by yourself, you will be paired with another brother/sister (please read current covid guidelines on this below which applies here. If covid continues during the time of travel and you are traveling alone, you may need to take the single room option which will cost more).

6). Al- Khaleel Tours is not responsible in any shape or form for airline cancellations. In relation to the present COVID-19 situation, please read the following:

7). Al- Khaleel Tours envisages providing the package as advertised. If the trip cannot go ahead due to Covid 19/restrictions,  we will give you the option of either a full refund of the package (excluding flights) paid from us or the option of changing to one of our other trips throughout the year (any price differences would be refunded).

8). If the trip cannot go ahead due to Covid 19/restrictions, Al- Khaleel Tours bears no responsibility for your flight bookings. Since you are booking your flights directly with the airline company, you will need to contact the airline company for a refund for the flight cost. If the airlines cannot provide the flight, they would normally allow you to transfer to a future flight through an option of credits or provide you a refund. We bear no responsibilities concerning flight rules or changes.

9). If anyone has symptoms or tests positive for Covid 19 before the trip, you must inform us immediately insha'allah. We are living in unprecedented times of uncertainty so all precautions must be taken. Anyone breaking or refusing to follow Covid 19 rules as given medically, has full rights to cancel a seat with no refund offered. Our policy will be strict concerning covid to ensure we comply with the visiting country guidelines. If you are planning to travel with a friend(s), we will pair you together but please note  bears no responsibilities or liabilities should there be any spread of covid between each other. We are making this very clear from the onset so there are no miscommunications.

10). Nearer to the time of travel, we may strongly recommend both travel and medical insurance. This will be for your safety and peace of mind when travelling.  The situation is constantly changing and therefore we will update our guidelines accordingly should any new information become available to ensure we comply with the set guidelines.